Toen de Internetradio op mijn AV Receiver TX-NR656 het eensklaps niet meer deed vond ik de reden vrij snel nl. dat de authenticatie-server van Onkyo het niet meer deed. En die authenticatie en updatecheck is een onontkombare check bij het opstarten van de NET-functie en dus de TuneIn app op de receiver voor alle netwerkradio's. Gaat die in error dan kan je niet verder ...
Dus nam ik contact op met Onkyo Support met onderstaand bericht :
"Recently the NET -> TuneIn function stopped working. I learned that the AV receiver on startup of the NET function checks for firmware updates on AVRUPD1.ONKYO.COM (IP : 13.33.28.207:80).
But now a 'cannot connect to server' error turns up and checking on PC learns me that a HTTP connection to that server is not available.
When the server does not send back a 200 respons the TuneIn platform or service is not started.
Can you please remedy the update server and/or advise me how to circumvent this check when launching TuneIn on the AV receiver."
Tot mijn verrassing kreeg ik vrij snel het onderstaande antwoord dat velen zal interesseren !!!
"Dear Philip,
Thank you for contacting our support.
We are sorry to hear that you are having trouble accessing the apps/services on your receiver, we realize just how frustrating this must be for you.
This is due to the Japan servers and websites shutting down after Onkyo had filed for bankruptcy earlier this month, and closed down as a company.
We apologize for any inconvenience this situation must be causing you.
While Onkyo the company has closed down, Onkyo the brand is still ongoing. Your Onkyo devices are still going to be supported in the future and to make sure this situation does not affect you and your products for long, we are currently looking into alternative ways to restore the functionality of the services and apps.
We ask for your patience and understanding as we work to provide a solution to this problem as soon as possible."
Wie een ONKYO in huis heeft weet dus wat er nu fout loopt ...
meer details : https://hifi.be/artikel/31169/Onkyo...de-merknaam,-service-en-garantie-blijven.html
Dus nam ik contact op met Onkyo Support met onderstaand bericht :
"Recently the NET -> TuneIn function stopped working. I learned that the AV receiver on startup of the NET function checks for firmware updates on AVRUPD1.ONKYO.COM (IP : 13.33.28.207:80).
But now a 'cannot connect to server' error turns up and checking on PC learns me that a HTTP connection to that server is not available.
When the server does not send back a 200 respons the TuneIn platform or service is not started.
Can you please remedy the update server and/or advise me how to circumvent this check when launching TuneIn on the AV receiver."
Tot mijn verrassing kreeg ik vrij snel het onderstaande antwoord dat velen zal interesseren !!!
"Dear Philip,
Thank you for contacting our support.
We are sorry to hear that you are having trouble accessing the apps/services on your receiver, we realize just how frustrating this must be for you.
This is due to the Japan servers and websites shutting down after Onkyo had filed for bankruptcy earlier this month, and closed down as a company.
We apologize for any inconvenience this situation must be causing you.
While Onkyo the company has closed down, Onkyo the brand is still ongoing. Your Onkyo devices are still going to be supported in the future and to make sure this situation does not affect you and your products for long, we are currently looking into alternative ways to restore the functionality of the services and apps.
We ask for your patience and understanding as we work to provide a solution to this problem as soon as possible."
Wie een ONKYO in huis heeft weet dus wat er nu fout loopt ...
meer details : https://hifi.be/artikel/31169/Onkyo...de-merknaam,-service-en-garantie-blijven.html
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